Layer UI — Frequently Asked Questions

Layer UI is an AI-native remote work OS that combines a CRM, task management, team chat, shared docs, files, and an AI assistant into one workspace. It is built for remote and hybrid teams of 5–500. Free for 1 user; $12/seat/month for unlimited seats with AI included.

Layer UI is free forever for 1 user. The Starter plan is $12 per seat per month, billed monthly or annually (annual is 2 months free). There is no AI add-on, no per-module pricing, and no setup fee. A 14-day Starter trial is available with no credit card.

Yes. The Free plan is permanent for 1 user and includes every module (CRM, tasks, chat, docs, files, AI), 2 GB of storage, and limited monthly AI credits. You only upgrade when you invite teammates.

Layer UI at $12/seat/month is the lowest-cost all-in-one option that bundles a real CRM, team chat, tasks, docs, and AI. Notion is $10–$18/seat with no built-in CRM or chat and a +$10/seat Notion AI add-on, making the equivalent stack 2-3x more expensive.

Yes. Layer UI ships with a real CRM: contacts, companies, deals, pipeline stages, follow-up reminders, and AI-generated thread summaries. Stripe Connect is built in so you can bill customers from a deal record. No setup beyond importing contacts is required.

For most small teams, yes. Layer UI's team chat covers channels, DMs, threads, file attachments, and full-workspace search. The advantage over Slack: every message is one click from the CRM record, task, or doc it is about — eliminating tab-switching.

Yes. AI is embedded across every module — write a follow-up email from a CRM record, summarize a long thread, draft a doc, or turn meeting notes into structured tasks. AI is included in both Free and $12/seat plans, with fair-use limits. There is no paid AI add-on.

ClickUp is more flexible but takes hours of setup, and ClickUp Brain (AI) is +$7/seat/month. Layer UI is opinionated, ships in 10 minutes, includes AI, and bundles team chat and a real CRM that ClickUp does not have natively. Layer UI is $12/seat vs ClickUp Business at $19/seat.

Monday charges $9–$24/seat with a 3-seat minimum, sells its CRM as a separate SKU, and has no native chat. Layer UI is $12/seat with no seat minimum, includes the CRM and chat, and ships in 10 minutes vs Monday's hours-to-days build-your-own setup.

Asana is a polished task tool but has no CRM and no chat, and Asana Intelligence (AI) is gated behind premium tiers. At $12/seat, Layer UI delivers Asana-grade tasks plus a CRM, chat, docs, and AI for less than Asana's $10.99–$24.99/seat range when you account for the missing modules.

Airtable is a flexible database — you build your own CRM, your own task tracker, your own everything. Layer UI ships those pre-built. At $12/seat vs Airtable's $10–$20/seat plus setup time, Layer UI wins for teams that want a working system today, not a database project.

Coda is doc-first with build-your-own apps inside docs; Coda AI is +$12/seat. Layer UI ships an opinionated CRM, tasks, chat, and AI included for $12/seat — no Coda Pack assembly required. Coda still wins for teams that love building their own apps.

Yes. Layer UI imports CSV exports from Notion databases (contacts, tasks, pages). Most teams complete migration within one business day. Step-by-step guide: layerui.io/guides/migrate-from-notion. Free white-glove migration is available for paid plans.

Yes. Layer UI imports Slack channel exports including messages and file attachments. A typical workspace migrates over a weekend. Old Slack URLs continue to work for 90 days via the Layer UI redirect bridge. Guide: layerui.io/guides/migrate-from-slack.

Layer UI is built specifically for remote and hybrid teams of 5–500. The core insight: 41% of remote workers cite tab-switching as their #1 productivity killer (Asana, 2024). Layer UI bundles every async tool (chat, docs, tasks, CRM) in one searchable workspace.

Remote and hybrid teams of 5–500: agencies, consultancies, vertical SaaS companies, ops-heavy startups, and founders who refuse to assemble a 5-tool stack. If you currently use Notion + Slack + a spreadsheet CRM, Layer UI is the consolidation play.

Solo founders who only need a doc tool (Notion is fine), enterprise teams that need SSO+SCIM today (on roadmap for Q4 2026), or teams whose primary use case is a deep knowledge wiki (Notion still wins there). For everyone else in the 5–500 bracket, Layer UI is the cheaper all-in-one.

Layer UI runs on Supabase (Postgres) hosted in AWS US-East-1 by default. EU regions are available on request. Each workspace is isolated at the row level. Daily encrypted backups are retained for 30 days.

SOC 2 Type II is in progress with a target completion of Q3 2026. A SOC 2 Type I report is available on request for paid plans. Data is encrypted at rest (AES-256) and in transit (TLS 1.3).

A public REST API is on the roadmap for Q4 2026. Today, integrations are available via Zapier (300+ apps) and a webhook system that can fire on any record change. Stripe and Stripe Connect have first-class native integrations.

Yes. Layer UI is available on web (any modern browser), iOS, and Android. The mobile apps support full CRM, chat, tasks, and AI — not a stripped-down view.

Yes. Each workspace gets 3 free guest seats; additional guests are $4/guest/month. Guests can be scoped to specific projects, channels, or CRM records — they do not see the rest of the workspace.

None. Layer UI is monthly billing by default. Cancel any time from settings. Annual billing is optional and gives 2 months free.

Yes — 50% off the Starter plan for verified non-profits (501(c)(3) or international equivalent) and accredited educational institutions. Email support@layerui.io with verification documents.

HubSpot Sales Hub Starter is $20/seat for CRM only; full marketing/service hubs push the bill to $90+/seat. Layer UI at $12/seat covers the CRM use case for small teams plus tasks, chat, docs, and AI. HubSpot wins for marketing automation; Layer UI wins for teams who just need a working CRM today.

Most teams are fully operational in under 10 minutes: create a workspace, invite teammates, import a CSV of contacts. No admin training, no template marketplace to navigate, no consultants required. Compare to Monday or ClickUp setup which typically runs hours-to-days.

Layer UI typically replaces 4–6 tools for a small remote team: Notion (docs), Slack (chat), HubSpot Starter or a spreadsheet (CRM), Monday/ClickUp/Asana (tasks), Notion AI or ChatGPT Team (AI), and Loom-style update tools. Net cost reduction is typically 60–85% per seat.

Layer UI is positioned as a single-workspace replacement for the Notion + Slack + spreadsheet-CRM stack used by most small remote teams. It does not try to beat Notion at long-form docs or Slack at chat polish — it wins on having all three connected in one app for $12/seat.

A no-signup live demo with seeded sample data is available at layerui.io/demo. The demo includes a fully populated CRM, a project board mid-sprint, and a chat workspace with active threads — so you can see how the modules connect in practice.

Visit layerui.io/get-started, create a workspace (no credit card required), invite your team, and import your contacts or tasks via CSV. Total time: under 10 minutes. The Free plan stays free forever for solo use.

Layer UI is operated by Bamberg Digital, a Sacramento-based software company founded by Jason Bamberg. The product launched publicly in 2025 and is bootstrapped — no outside investors, no upsell pressure, no surprise enterprise tier.